Artify LLC- Refund and Returns Policy

Artify LLC — Refund & Returns Policy
Effective November 5, 2026
At Artify LLC, we take pride in creating quality 3D-printed products and custom creations. We want you to be happy with your purchase!
Ready-Made Products
We accept returns on eligible, nonpersonalized products within 14 days of delivery.
Items must be unused, undamaged, and returned in their original condition with appropriate packaging. Customers are responsible for return shipping costs for change-of-mind returns.
Please contact us before sending a return so we can provide instructions.
Custom and Personalized Orders
Because our personalized 3D prints, custom tumblers, and other commissioned creations are made specifically for you, we do not accept change-of-mind returns once production begins.
If you need to cancel a custom order, please contact us as soon as possible. Orders that have not entered production may be canceled for a full refund.
This does not limit your rights if an item arrives damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
If something arrives damaged, defective, or different from what you ordered, please contact us promptly.
Include your order number, a description of the issue, and photos if possible.
We will work with you to arrange an appropriate replacement, correction, or refund at no additional cost where the problem is our responsibility.
Refund Processing
Approved refunds are issued to the original payment method, generally within 5 business days of approval or receipt of an eligible return. Your bank or payment provider may require additional time to display the refund.
Original shipping charges are generally nonrefundable for change-of-mind returns, except where required by law.
Shipping Delays
If we cannot ship your order within the promised timeframe, we will contact you about the delay and provide cancellation and refund options as required by applicable law.
Contact Us
For returns, cancellations, damaged items, or questions, email:
support@artifyllc.com
Please include your order number. We will provide return shipping instructions and the appropriate address when needed.
Nothing in this policy limits any rights provided by applicable consumer protection laws.